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Testimonials
Lascom has been the supplier of headsets, amplifiers and accessories to our call centre providing the 0800WHATSUP telephone counselling service for the children and young people of New Zealand since 2001. Their sales and support staff have been unfailingly helpful and generous in getting us the best solutions for our needs at the right price for our not-for-profit organisation.
Grant Taylor, Executive Director, The Kids Help Foundation Trust (0800WHATSUP)
I have had nothing but excellent service of a very high standard from Lascom. Their products are delivered promptly without delay and are of superior quality. The friendly, personal service I receive is top notch and if I encounter any problems or need advice I know I can contact Lascom for help any time.
Sarah Hannan, Network Support Analyst, PSIS Ltd
Lascom has proven their excellence not just with their products but the way they do their business. They have a great team that delivers our requirements in a prompt and superb manner. I have been using their products for more than 5 years now and that includes from my previous employment. They have always performed with a great deal of diligence.
I would definitely recommend Lascom to any business who would like to experience their great services.
Ferdinand Lomibao, Technical Advisor, ICT Department / Emergency Ambulance Communications Centre
Two years ago Automotive Supplies Limited purchased wireless headset phone systems from Melissa Giles at Lascom Acoustics Ltd in the hope of increasing our sales and customer services to our clients.
The use of this headset has done just that - our sales have improved and our call rate answer ratio has increased by ensuring all incoming calls are answered.
As the call center for an automotive wholesale parts company we field hundreds of trade calls every day from all over New Zealand. As such we need the freedom to move throughout the call center and warehouse to source information to assist with our customer inquiries.
Over the years of dealing with Lascom, we have been appreciative of the excellent after-sales service that they have readily provided. Our Lascom account manager - Melissa Giles has been extremely supportive. Her technical knowledge of the product is second to none and her willingness to introduce advancements to the range is commendable.
Automotive Supplies would have no hesitation in recommending Lascom to any company who is looking for a superior phone system to help achieve their customer service and sales forecasts'.
R J Bagby, Call Center Supervisor, Automotive Supplies Limited
Here at Lascom we believe in providing our customers with excellent service and satisfaction. We offer a free trial on all our headsets, meaning that you get to use the unit in your everyday environment and ensure that it is going to work for you and suit your needs. If it does, you keep it. If it doesn’t, you can try one of our other products till we find the one that is the right fit. Sound simple? It is.
Download service request form (Excel format)
Once you have downloaded our service repair form. Complete your details, print out the form and courier your equipment with this form to :
Lascom NZ Ltd.
24 Bridge Street,
Lower Hutt
Attention Customer Support
For Pick up Phone
0800 732 612
A charge will be incurred
for this service.